Maintenance and technical support are part of ITS Iskratel’s guarantee and after-sales activities and include the activities such as:

  • testing and measurements,
  • 24 hours duty service for Emergency cases
  • on call support with a help desk ready to route or answer any customer inquiry
  • SW maintenance: trouble resolution and SW updates,
  • HW maintenance: equipment repair and/or replacement, spare part management,
  • preventive check and inspection of the equipment and functions, and
  • technical consulting.

Our offer comprises preventive and corrective maintenance. We have prepared several agreements with packages of services for the customers of ITS Iskratel’s telecommunications solutions. Our wide spread service network and numerous contractual partners ensure that the customer will always be able to get help in the event of telecommunication equipment problems.

Get In Touch


St.Mirce Acev 2

1000  Skopje

Phone: +389 2 32 35 300

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